Media Player

Errors        (KB 1201)

1) IVideoWindow        (KB 1202)

Solution: #1 Close all other media programs and try again.

#2 Reboot computer

2) Can't play CD's or DVD's        (KB 1203)

Solution: #1 Install CD player and DVD player

3) Sound is not clear        (KB 1204)

Solution: #1 Update your sound card drivers

#2 Check the condition of your speakers

#3 Download new codec for passive media type

4) Picture is not clear        (KB 1205)

Solution: #1 Update your video card drivers

#2 Update your monitor drivers

#3 Download new codec for passive media type

Information        (KB 1206)

DreamMedia MediaPalyer plays every media type*

*Some media types may need a codec.

DVD player

Errors        (KB 1207)

1) IVideoWindow (KB 1208)

Solution: #1 Close all other media programs and try again.

#2 Reboot computer

#3 Download MPEG-2 DVD codec

#4 If you use Windows XP SP-1 Download Bug fix 329623

#5 Download DirectX

2) No valid DVD-Video (KB 1209)

Solution: #1 Insert DVD into your DVD-ROM drive

#2 Update DVD-ROM drive's firmware.

3) Problems with sound and/or video        (KB 1210)

Solution: #1 Close all other media programs and try again.

#2 Reboot computer

#3 Download MPEG-2 DVD codec

#4 If you use Windows XP SP-1 Download Bug fix 329623

#5 Download DirectX

CD player

What is CD player?        (KB 1211)

CD player is an AudioCD playing program