Media

Errors        (KB 1201)

1) IVideoWindow        (KB 1202)

Solution: #1 Close all other media programs and try again.

#2 Reboot computer

3) Sound is not clear        (KB 1204)

Solution: #1 Update your sound card drivers

#2 Check the condition of your speakers

#3 Download new codec for passive media type

4) Picture is not clear        (KB 1205)

Solution: #1 Update your video card drivers

#2 Update your monitor drivers

#3 Download new codec for passive media type

DVD

Errors        (KB 1207)

1) IVideoWindow (KB 1208)

Solution: #1 Close all other media programs and try again.

#2 Reboot computer

#3 Download MPEG-2 DVD codec

#4 If you use Windows XP SP-1 Download Bug fix 329623

#5 Download DirectX

2) No valid DVD-Video (KB 1209)

Solution: #1 Insert DVD into your DVD-ROM drive

#2 Update DVD-ROM drive's firmware.

3) Problems with sound and/or video        (KB 1210)

Solution: #1 Close all other media programs and try again.

#2 Reboot computer

#3 Download MPEG-2 DVD codec

#4 If you use Windows XP SP-1 Download Bug fix 329623

#5 Download DirectX

Radio

Errors  (KB 1220)

1) Radio doesn't work (KB 1220)

Solution: #1 Install RealPlayer

#2 Check that URL is correct

#3 Allow mediaCenter.exe to connect to internet

Television

Errors (KB 1221)

1) I can't see the program list of selected channel (KB 1221)

Solution: #1 Allow mediaCenter.exe to connect to internet

#2 Install Internet Explorer

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